Product Description
Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need and want. Now, YA experts Jones and Shoemaker apply customer service theory and technique to serving this unique population. Shoemaker explores ways to provide the best possible customer service in school library media centers. Jones offers tips, techniques and examples of how to turn teenagers into “raving fans” of the public li… More >>
Do It Right! Best Practices for Serving Young Adults in School and Public Libraries
Tags: Adults, Best, best practices, librarians, Libraries, library media centers, Practices, Public, public libraries, raving fans, Right, School, school library media, Serving, shoemaker, teenagers, ya, Young, young adults